FAQs
1What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can also pay securely through digital wallets such as PayPal, Apple Pay, and Google Pay.
2Is it safe to make payments on your website?
Yes. Our website uses SSL encryption and a secure payment gateway to ensure that all transactions are private and protected from unauthorized access.
3Do you store my card or payment details?
No. Pixel Pulse Solutions does not store or have access to your payment information. All transactions are processed through trusted, PCI-compliant payment providers.
4Can I pay using my local currency?
We currently process payments in USD. If you’re shopping from another country, your bank or card provider may automatically convert the amount based on the current exchange rate.
5My payment was declined—what should I do?
If your payment is declined, please double-check your card details, available funds, and billing address. You may also contact your bank for verification or try another payment method.
6Do you charge any extra transaction fees?
Pixel Pulse Solutions does not charge additional fees. However, your bank or card provider may apply a small international or currency conversion fee depending on your location.
7Can I use multiple payment methods for one order?
At this time, only one payment method can be used per order. If you’d like to split a purchase, please contact our support team before completing checkout.
8How do I know if my payment was successful?
You’ll receive an order confirmation email immediately after a successful payment. If you don’t receive it within a few minutes, please check your spam folder or reach out to us at info@pixelpulsesolutions.store
.
9Is there a cash-on-delivery (COD) option available?
Currently, we do not offer cash-on-delivery. All payments must be completed online through our secure payment system to ensure faster and safer order processing.
10Who should I contact for payment issues or billing errors?
If you encounter any payment-related issues or notice incorrect charges, please contact our billing team at info@pixelpulsesolutions.store
. We’ll review and resolve your concern promptly.